What do you charge for postage ?
Free standard postage Worldwide unless otherwise stated
Royal Mail First Class - £0.00 (UK ONLY)
Royal Mail Recorded - £1.50 (UK ONLY)
Royal Mail Special - Next Day Delivery £ 5.50 (UK ONLY)
For any countries which are not covered above, please feel free to ask for postage details. All of the above prices cover a parcel holding up to three items; there will be a small cost for additional items.
How long will it be before I receive my beads ?
From the day payment is received, I try to get orders posted within one or two days.
How do you package your beads when posting to a customer ?
All of my beads are wrapped securely in bubble wrap and are posted in fully protective jiffy bags.
Do you only sell beads from your website ?
No, I also sell my beads on etsy. I also sell privately if anybody wants one-off commissioned sets or focal beads.
What is your returns policy ?
Please see my Terms and Conditions
Are all the beads you sell made by you ?
Yes, I only sell beads made by me. I have never sold other peoples beads and I have never sold imported beads. Every bead you buy from me has been made by me here in my studio.
Are the sizes you state correct ?
Please see my Terms and Conditions